Privacy Policy

Privacy at Fenge

Fenge respects your privacy and describes in this privacy policy our current data protection practices regarding the collection and use of your personal data as well as your choices concerning our use and collection. This statement applies to personal data we receive from individuals interacting with a Fenge website, products, and services.

Collection of Personal Information

When you use the website, you may voluntarily provide information about yourself, including your name, email address, mailing address, credit/debit card information, job title, company name, and phone number. We may collect this information when you make a purchase, fill out a form, or interact with our customer service via chat. If you register an account with us, we may collect information related to that account, such as a username and password.

We may also collect technical information, including but not limited to browser type, IP address, pages visited and other website activities, device type, as well as the date and time of the visit. We may also obtain information about your location if your browser settings allow it, or we may infer your approximate location from other information we collect.

Use of Personal Information

We may use the information we collect for the following business purposes:
  1. For internal business purposes such as account management or support, providing customer service, processing or fulfilling orders and transactions, verifying customer information, and processing payments.
  2. For internal research, development, and product improvement to ensure the quality or safety of our services or products.
  3. For marketing or advertising, including any type of sweepstakes, as basic research data for our advertising.
  4. For conducting audits related to ongoing interactions and concurrent transactions with customers.
  5. We may also use anonymized or aggregated data for other purposes.
  6. For legal reasons and security.

Data We Collect

When using the website for informational purposes, i.e., simply viewing the website without registering and without providing us with additional information, we process the personal data your browser transmits to our server:
  • IP address
  • Date and time of the request
  • Content of the query (visited page)
  • Amount of data transferred
  • Browser

Security

We value the information you provide to us and are committed to protecting your confidentiality and security.
  • We do not sell personal information collected from users.
  • We do not use personal data or images for advertising purposes without the user's consent.
  • We do not collect personal data from users as the primary purpose of operating the website.
  • We do not offer giveaways or accept incentives in exchange for personal information.
  • We use cookies to enhance your browsing experience and collect data about your use of our services. For more information, please see our Cookie Policy.

Cookies

Cookies are small files transferred by a website or provider via the web browser to the hard drive of your device, allowing the website or provider to recognize your browser and store certain information.

In general, we use both first-party and third-party cookies for the following purposes: to ensure our services function properly, provide you with a secure browsing experience, collect passive information about your use of our services, measure how you interact with our marketing campaigns, and save your preferences.

Children's Privacy

Our services are not directed at individuals under 13 years old. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has provided us with personal data, we will promptly delete it from our servers. If you are a parent or guardian and know that your child has provided us with personal data, please contact us so we can take the necessary actions.

Changes to This Privacy Policy

We reserve the right to update our privacy policy from time to time to reflect changes in legal or regulatory requirements. Therefore, we recommend that you review this page regularly for changes. We will notify you of any changes by posting the new privacy policy on this page. These changes take effect immediately upon posting on this page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please do not hesitate to contact us at contact@fengepro.com .