Terms of Use

Privacy at Fenge

    Fenge respects your privacy and in this Privacy Policy describes our current privacy practices concerning the collection and use of your personal information and your choices concerning our use and collection. This statement applies to personal information we obtain from and about individuals interacting with any Fenge websites and products and services.

    Collection of Personal Information

    When you use the website, you may voluntarily provide information about yourself, including your name, email address, postal address, credit/debit card information, job title, company name, and phone number. We may collect this information when you make a purchase, fill out a form, or interact with our customer service chat feature. If you register an account with us, we may collect information related to that account, such as a username and password.

    We may also collect technical information, including but not limited to browser type, IP address, pages visited, and other activities on the website, device type, as well as the time and date of the visit. We may also obtain information about your location if your browser settings allow it, or we may infer your approximate location from other information we collect.

    Use of Personal Information

    We may use the information we collect for the following business purposes:

    1. For our internal business purposes, such as managing or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, and processing payments
    2. For internal research, development, and products. The purpose is to ensure the quality or safety of our services or products.
    3. For marketing or advertising, including any kind of sweepstakes. As basic research data for our advertising.
    4. For audits related to ongoing interactions and concurrent transactions with customers.
    5. We may also use anonymized or aggregated data for other purposes.
    6. For legal reasons and security purposes.

    Data We Collect

    When using the website for informational purposes, i.e., simply viewing the website without registering and without providing us with additional information, we process the personal data that your browser transmits to our server:

    • IP address
    • Date and time of the request
    • Content of the request (visited page)
    • Amount of data transferred
    • Browser

    Security

    We value the information you provide to us and are committed to protecting your confidentiality and security.

    • We do not sell personal information collected from users.
    • We do not use personal data or images for advertising without the user's consent.
    • We do not collect personal data from users as the primary purpose of operating the website.
    • We do not offer giveaways or accept incentives in exchange for personal information.

    Cookies

    Cookies are small web files that a website or its provider transfers to your device’s hard drive through your web browser, allowing the website’s or provider’s system to recognize your browser and store certain information.

    In general, we use first-party and third-party cookies for the following purposes: to ensure our services function properly; to provide you with a secure browsing experience while using our services; to collect passive information about your use of our services; to measure how you interact with our marketing campaigns; and to save your preferences.

    Children’s Privacy

    Our services are not directed at persons under 13 years of age. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has provided us with personal data, we will promptly delete it from our servers. If you are a parent or guardian and know that your child has provided us with personal data, please contact us so we can take the necessary actions.

    Changes to this Privacy Policy

    We reserve the right to update our Privacy Policy from time to time to reflect changes in legal or regulatory requirements. We therefore recommend that you review this page regularly for changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes take effect immediately upon posting on this page.

    Contact Us

    If you have any questions or suggestions regarding our Privacy Policy, please do not hesitate to contact us at contact@fengepro.com.